Hello Tami,
This sort of issue is outside of our normal scope of support. However, I would start by clearning my borwser cache and trying again. If that fails to make a difference, try the operation from a different browser and/or with an alternate document.
If none of those suggestions solved the problem, you should contact the support team for the website.
This sort of issue is outside of our normal scope of support. However, I would start by clearning my borwser cache and trying again. If that fails to make a difference, try the operation from a different browser and/or with an alternate document.
If none of those suggestions solved the problem, you should contact the support team for the website.